Get started by reserving a unit.
Feel free to reserve a space online, over the telephone, or in person at any one of our four locations.
Questions? Give us a call: (613) 545-1362
Frequently asked questions
If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.
Self-Storage allows you to be in control. When you need extra space you can rent your own private space and put your own lock on the door allowing you to be in control of your belongings. You can come and go as you like within business hours and there are no additional fees beyond a one-time administration fee. When you choose a regular storage company, you relinquish your control to them. Your belongings are stored within a warehouse and you make an appointment if you need to access them.
Once you have determined everything you intend to store, you can check out our size guide, or call / drop in to any of our four locations and speak with our storage experts. They will guide you through the selection process. Identifying your largest and most awkward items, what can be stacked and what cannot, and if a couch can go on its end, helps with this process. Before you move in, we will take you to the space to confirm it is right size for your needs.
We have from very small to very large spaces and everything in between. With the exception of our two smallest spaces (5’ w X 5’ d X 4’ h & 5’ w X 5’ d X6’ h), all of our spaces have a height of 10’ or more. Some of our most popular sizes are,
- 5’ w X 10’ d X 10’ h
- 5’ w X 15’ d X 10’ h
- 10’ w X 10’ d X 10’ h
- 10’ w X 15’ d X 10’ h
- 10’ w X 20’ d X 10’ h
- 10’ w X 30’ d X 10’ h
However, there are many more sizes from which to choose.
Size Guide?
Climate-controlled spaces are heated or air-conditioned (depending on the season) in order to maintain a constant humidity and temperature. “Standard” storage spaces (non-climate controlled) gradually heat up or cool down as the seasons change.
Choosing climate-controlled storage is always an individual preference. It is worth considering if you are storing over an extended period of time (across seasons) and if you are storing items sensitive to fluctuations in temperature and humidity. For more information on climate-controlled storage and a list of items that would benefit from its use, click here.
Depending on the size (including height especially if it is on a trailer), we have some indoor spaces that can accommodate vehicles. We also offer outdoor parking at all four locations.
We have security measures in place to make you feel comfortable leaving your belongings at any one of our sites. All sites have closed circuit television and video surveillance. Martin’s People’s Storage and Get Smart Storage have on site resident managers and are fully fenced with a single gate access. Get Smart Storage offers an access control gate where customers punch in their individual access code into the keypad in order to open the gate. Martin’s Climate Controlled Storage and All About Storage have a building security system and during access hours, clients must log in and out. All locations with the exception of Get Smart Storage (because it has an access control gate), keep access hours and office hours the same so that staff are available to monitor the sites and assist you.
You will need:
- One piece of government issued identification and a credit card
- Means to pay your first 4 weeks rent and one-time administration fee. We accept cash, debit, MasterCard, and Visa
- Lock for your individual space (these are available for sale at each location)
- Time (15-20 minutes) to fill out the paperwork (rental agreement & tenant information)
We accept cash, debit, MasterCard, and Visa. Payments are accepted in person, online, or through pre-authorized credit card payments or automatic withdrawal.
Spaces are rented on a 4-week rolling rental basis. Every four weeks your payments will automatically come due. It does not matter on which day of the month you begin your tenancy.
If you choose to rent for a period of one year and pay the year up front, the last 4 weeks of your yearly billing period are free and you are not subject to any rent increases during the year period.
Absolutely not! We offer flexibility in how long you wish to store with us. After our minimum four-week rental period, you are able to vacate whenever you no longer need to store your belongings by providing us with at least 7 days notice before your rent comes due again.
By giving us notice in person or by email, 7 days before the expiry of a 4-week term. Once you have stayed the minimum of four weeks, and as long as you give proper notice, we can rent by the week if you don’t require the space for another full 4-week term.
- Boxes
- Tape
- Mattress Covers
- Locks
We want your move to be as easy as possible!
- Dollies
- Trolleys
- Ladders
While we work hard to keep our sites clean, well maintained, and with features that provide peace of mind, it is the tenant’s responsibility to provide their own insurance. Many homeowner insurance policies cover items stored in a storage facility and so it is important to contact your broker and determine what coverage you might already have. Additionally, there are specialty insurance providers that offer coverage for contents kept in storage. Feel free to have your broker contact us if they have any questions about the construction or other features of our properties.
You can access your storage space whenever you want between the access hours posted for each site. Get Smart Storage has an access control gate and so can offer extended hours. Click here to see our locations and their hours.
Anyone whose name appears on the rental agreement, and who has initialed and endorsed it, is entitled to access your storage space. In addition, you may authorize others to access your space by placing their names on an access list associated with your rental agreement.
Tenants use both combination and key locks. However if you have a space that is accessed directly from the outside, a key lock is preferable as it weathers more favorably.
Simply provide us with identification that matches that on file, and we will gladly remove your lock.